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Frequently Asked Questions

Q: What is the minimum order

A: The minimum order is 50 bottles.

Q: What if I want less than 50 bottles?

A: An order of less than 50 bottles can be placed with a "less than minimum" charge of $75. Please contact us.

Q: Does price per bottle change based on quantity?

A: Yes, please select quantity of bottles in the shopping cart to view the corresponding price.

Q: Where should I send my art work to?

A: Please submit all art work to waterbottles@specialized.com

Q: What is the lead time for a new order?

A: Lead time is usually around 15 business days (three weeks) for new artwork. This means generally an order will be produced and shipped out within three weeks of the date that we receive artwork. Lead time can be longer during peak riding season (March-August). Production time on reorders (no changes to art) is generally much quicker.

Q: I’ve got this event coming up and I forgot to get the art in earlier. Can I get bottles sooner than that?

A: We do have a RUSH service available. It is $75 if you need to get an order done in less than the current lead time. The availability of this service is sometimes limited so please do check in with us to make sure it can be done. Expedited shipping may be needed.

Q: What if I want different color bottles or caps in the same order?

A: No problem! You can mix and match colors in your order in case packs of 50 for no extra charge.

Q: What if I want to change the ink color in an order?

A: Not an issue. We can change the ink color in an order (needs to be in quantities of 50). There is a $10 (per change) ink change fee that will be applied to this order to cover the labor costs associated with stopping production to change ink colors. We ask that you keep the number of changes to a maximum of four ink changes on an order.

Q: How much is shipping?

A: Shipping is usually $8-10 per box of 50 bottles when shipped Standard Ground in the US and usually takes 1-5 days to arrive. Email us for a quote on large quantities (1000 or more) and non-domestic shipments.

Q: Are these bottles BPA free? I hear that stuff is bad!

A: Our bottles are indeed BPA FREE, LDPE #4 Food grade plastic. No harmful chemicals leaching from these babies! Bottle, cap, and poppet fully comply with FDA and European health standards, California Prop 65 and Japan Food Hygiene regulations.

Q: Where are the bottles made?

A: Our bottles are made here in the States. That helps us keep lead times down and keep control over the quality of the plastic used.

Q: Are these bottles recyclable?

A: Absolutely! Make sure to toss them in the recycle bin if you’re pitching it. Saving the world one bottle at a time!

Q: I’m looking for a squeezable bottle. Those hard bottles can be hard to hold onto and drink out of. Are these “squeezable”?

A: SUPER SQUEEZABLE! Our low density plastic makes our bottles extra flexible and easy to use so you can get a good grip and sure-fire flow ever time!

Q: Are these bottles dishwasher safe?

A: When you need to wash the bottle, just toss it in the top rack of your dishwasher and run it through.

Q: Can I put my bottle in the freezer?

A: Definitely! It’s a great way to get cold water on those hot days.

Q: Isn’t Silicon a chemical?

A: It is important not to confuse silicon with silicone. They have completely different physical characteristics. Silicon is a naturally occurring element and an indispensible part of the food we eat. Silicone is a group of materials resembling plastic that contain silicon, oxygen, and other chemicals. Silicone is used for implants, medical tubing, and a variety of other medical devices.

Q: What happens if I drop the bottle? Will the Purist barrier crack and fall off inside the bottle?

A: Absolutely not. The silicon dioxide is infused onto the polyethylene. It is amorphous silicon, meaning that it has no definite form, so it cannot break or crack. No matter how hard it is flexed or dropped.

Q: Could the Purist material be harmful if swallowed?

A: Even if it could be removed, silicon dioxide (at the levels found inside of the bottle) occurs naturally in fruits, vegetables, and nuts, so ingestion is not a problem.

Q: Has the use of Silicon Dioxide (SiO2) been approved by the FDA?

A: Yes. In addition to independent verification testing by SGS, the FDA has approved the use of SiO2 for direct food contact.

Q: How do I care for my Purist and Purist Hydroflo bottles?

A: The bottle interior should never be scrubbed or mechanically scratched. The best cleaning is to simply rinse your bottle with warm water and a mild detergent. Alternatively, the bottle can be washed on the top rack of the dishwasher. For the best performance we recommend rinsing the bottle after every use.

Q: Can I freeze my beverage within my Purist bottle? What is the temperature range that the Purist bottle can endure?

A: The bottle can be frozen and/or can have ice placed inside.

Q: Are Purist and Purist Hydroflo bottles BPA free?

A: Yes. The Purist bottle is made of food-safe LDPE # 4 plastic and the Purist Hydroflo bottle is made of a proprietary copolymer plastic. All Specialized water bottles, including the Purist and Purist Hydroflo, are BPA-free and won’t leach into liquid.

Q: What type of art works best for printing on a bottle?

A: A Vector formatted file, preferably saved as ai. or eps works best to print a clear, clean image. However, a high resolution jpeg. will sometimes work as well.

Q: Do I need a resale certificate to purchase bottles?

A: No, you do not need a resale certificate to purchase bottles. However, if you are in a taxable State or will be selling to a taxable State than you will be charged the appropriate taxes for your purchase.

Q: Will I still be taxed if I am a part of a non-profit organization?

A: If you are purchasing the bottles for a non-profit organization you will not be taxed if you can send (email, fax, or mail) us the tax ID number and government issued letter stating you are non-taxable.